Phantom Technology Solutions Blog

While many people have heard the saying work smarter, not harder, this approach only works if employees are engaged with the tools you’ve chosen to outfit your business with. Even though new gadgets and software are exciting for most workers, the true benefits come when these investments directly boost productivity, helping businesses succeed.

Business technology is one of the greatest expenses in your budget, particularly when things don’t go according to plan. These are typically looked at as capital expenses, which means they are expensive and unpredictable by nature… but they don’t have to be. Today, we want to show you a different way of managing your IT that transforms it into a predictable operating expense.

How often do you find yourself overwhelmed by the sheer amount of clutter on your desktop? You might dig through a pile of applications, windows, files, and so much more, and it can be difficult to make sense of it all and be productive. Thankfully, there is a rather simple tool to help you clean up your desktop and focus on one window at a time.

It is certainly tempting to squeeze every last drop of life out of existing equipment. After all, why spend money on new computers or servers if the old ones still technically work? You may view this as frugal, but ironically not spending on the updated IT your business needs can lead to leaving significant revenue on the table. The truth is, holding onto outdated hardware can silently, yet significantly, bleed your business dry.

The daily grind. We all know it. That relentless cycle of repetitive tasks and the constant feeling of being busy but not necessarily productive. It’s an all-too-familiar feeling. What if technology could transform that frustration into a feeling of steadfast accomplishment?

Businesses tend to strive for agility, meaning that they want to make changes quickly and effectively as their needs change. Technology often holds them back from making these changes. You can bypass this roadblock through the MACH architecture framework, a way to build a flexible, scalable, and future-ready IT infrastructure to suit your business’ needs.

Shadow IT may have a pretty cool-sounding name, but its impacts on your business are anything but. The term “shadow IT” describes any technology used in the business setting without the express knowledge and go-ahead of the IT department. While it may be common, it certainly isn’t good… despite often having the best intentions behind it.

Step into any modern medical facility, and you'll witness a complex interplay of human expertise and sophisticated technology. From the front desk to the operating room, information technology is not just a convenience; it's vital for nearly every aspect of patient care and operations. 

Consider the intricate systems within a hospital or clinic. When these systems function the way they are designed to, information flows efficiently, decisions are well-informed, and patient outcomes benefit. If this system falters, however, the impact can be immediate and significant.

What are your plans for the summer? If they involve getting out of the office and going on a vacation, then you’ll want to be armed with a couple of technology tips to help you make the most of your time in a safe and secure environment. Here are three tips you should keep in mind this summer.

Today’s workforce is more digitally fluent than ever. Smartphones, cloud apps, instant communication; it's all second nature to most of us. The question becomes, does this everyday agility in using technology automatically translate into mastering the specific, often complex, technology your business relies on? Today, we will go into this very topic. 

There's a crucial difference between general technology use and optimized business technology application. We specialize in proactive business technology support, and we've seen firsthand that even the most tech-savvy individuals benefit immensely from targeted training on the tools and protocols unique to their workplace. This isn't just about fixing problems; it's about unlocking efficiency for every team member to contribute.

You can’t run a business these days without hearing about how AI is changing the technology landscape and what that means for your organization. It gives SMBs like yourself some serious power, often enough to do more complex tasks that it couldn’t otherwise do without significant time and effort investments. But sometimes it’s more about the easy wins, so that’s what we’re covering today: the simple ways your organization can shift operations with AI.

Is your business technology a tangled web of frustrations? You're certainly not navigating this digital dilemma alone. We frequently hear from organizations grappling with sluggish networks, outdated software that feels like a relic from the dial-up era, and the ever-present anxiety of safeguarding crucial business data.

This technological turbulence doesn't have to be your reality. Today, we're charting a course to help you reconstruct your IT infrastructure from the ground up, paving the way for smoother operations and greater peace of mind.

Juggling everything in a small business is tough. Are you constantly dealing with IT issues when you barely have time to do your normal work? You're not alone. Many small businesses find IT more of a hassle than a help.

Running a small business is already a juggling act. Now toss managing IT into the mix and watch the balls start to bounce in every direction. IT for small businesses isn’t just plugging in a few computers and setting up Wi-Fi. It’s an ever-growing web of systems, tools, security measures, and the occasional mysterious error message that nobody understands. Let’s take a look at some of the things that every small business owner needs to look at as far as their technology is concerned.

We all know that person with an ancient laptop, a stubborn printer, or that phone they refuse to part with. At some point, however, that beloved device stops being the sidekick you need it to be and starts feeling more like dead weight. If your tech is making life harder instead of easier, it might be time for an upgrade. Here’s how to know when to let go.

IT should be making your business work smarter, not harder. That’s what we want to discuss today: how IT impacts your business priorities, such as productivity, cybersecurity, and accessibility. Are you making the best choices possible, or are the options you’re selecting hindering your company’s operations?

It’s always good to know what kind of technological assets your business has at any given time, but some business owners don’t keep a detailed inventory. If you don’t know what you have, how will you know what you need? Let’s discuss some of the ways you can manage your IT inventory or make your current practices more effective.

Technology is deeply embedded in nearly every aspect of modern life. As society has become increasingly tech-driven, businesses have found ways to set themselves apart by meeting the growing demand for innovation. While technological dominance has been a recurring theme throughout the information age, today’s leading tech companies wield more power and influence than ever before.

It’s harder than ever to keep your data safe these days. Everyone needs to be careful online, but the constant security steps can feel exhausting when you’re spending hours on a computer every week. Unfortunately, this is the new normal. If you don’t stay on top of your cybersecurity, it can be really hard to keep your business’ tech safe.

Tape backup used to be the go-to backup solution for businesses, but it’s since lost its luster in favor of digital backup solutions. You might still find some uses for it, if you find a good enough excuse. Today, we want to examine why you might still use tape backup, even though a Backup and Disaster Recovery (BDR) solution far outshines it.