Phantom Technology Solutions Blog

It’s tough to own up and take the blame, especially when you know it was you who made the mistake. Unfortunately, in IT, there’s a lot of blame thrown around, so it’s something that those in our profession have to get accustomed to. When you work with a technician, you want them to take responsibility for their mistakes and take action to prevent them in the future—and that’s exactly what we aim to accomplish with our managed IT services. Here’s how we make sure our clients can hold us accountable so they get the best services possible.

While technology is an important part of your business, it shouldn’t be distracting you from carrying out your company’s mission. Indeed, it can be difficult to stay up-to-date on the latest practices and solutions, and it can feel impossible to keep up. While you could adopt the “good enough” policy that many businesses settle for, we think you should take a different approach—one that will make you impossible to compete with if carried out appropriately.

Juggling everything in a small business is tough. Are you constantly dealing with IT issues when you barely have time to do your normal work? You're not alone. Many small businesses find IT more of a hassle than a help.

Managing your company's IT is crucial to running a successful business today, but it can also be tricky and expensive if not done right. Here are some common mistakes that can lead to overspending on technology.

Effective IT management is integral to modern business operations. While it can be complex and demanding, a well-executed IT strategy can bring immense benefits. Let's explore some common pitfalls that can lead to uncontrolled technology budgets.

Ideally, your business will last for years and years, but your information technology will simply not be able to do the same. This makes it essential to rework and update your business’ IT regularly. Let’s discuss a few warning signs that you need to pay attention to so you know when to do so.

Cloud computing has allowed businesses to scale unlike any time before, all without breaking the budget. One such cloud provider is Amazon, and its Amazon Web Services platform allows businesses to manage their cloud computing needs. Today, we’re exploring some of the ways that AWS aids businesses with varied cloud computing needs.

With technology cementing itself in all aspects of everyday life, businesses need a stronger competitive edge than ever to overcome the odds. SMBs can use technology for this purpose, specifically outsourcing technology management and maintenance to a third party. With the help of a managed service provider, your business can compensate for any skills deficit it might have and properly maintain its IT infrastructure.

If your business needs to revisit its technology management model, look no further than a managed service provider. Let’s discuss some of the notable benefits of working with a managed service provider—benefits that are demonstrable and impactful enough to shift the trajectory of your business moving forward.

Spoiler alert: They certainly are.

Ever since the advent of Internet connectivity enabled the managed service model to develop, Managed IT Service Providers (MSPs) have been able to deliver a uniquely beneficial service to businesses of all sizes. If you’re on the fence about working with an MSP, we have a few reasons that you may just want to do so.

There are a few options out there for businesses to turn to for IT management. Many hire an in-house IT team, and many of them suddenly find that their in-house team is exceptionally busy. Some may even find that not everything is able to be accomplished by this team simply because of how many challenges are on the ever-growing docket. Fortunately, these businesses have another great option to turn to, in addition to their in-house team: managed IT services.

Businesses cannot run without technology. This relationship has only grown more complicated and complex over time, and with so many businesses depending on their technology in ways never before seen, you’ll have to understand just how great of an impact your technology has on the way your organization runs. Here are three ways you can implement the right tools to see increased success.

You can prevent most problems with your technology infrastructure just by administering basic maintenance to it from time to time. Some companies, however, don’t have in-house IT departments to work toward this goal, and we understand this. That’s why managed services exist, though!

We live in a time where technology management is confusing, and it’s mostly because every business has different strengths, needs, and budgets to work around. What works for one small business won’t work for another, and what works for a large enterprise certainly won’t do the trick for a small business. How do you cut through all the noise and get the technology assistance your business needs? The answer: managed IT services.

Technology management is a challenge for small businesses, especially those that have limited resources at their disposal. There are a lot of decision makers that are under the impression that they cannot afford to take proper care of their technology, so they put it off until their technology starts to fail. So, we ask you this question: if not now, when is the appropriate time to take care of your technology?

It can be a challenge to keep your business technology and solutions in proper working order. This goes doubly for businesses who don’t have time or resources to handle day-to-day management, let alone implementing new solutions that can improve operations. Thankfully, outsourcing gives small businesses like yours the opportunity to better manage their technology, and it’s all thanks to managed services.

While browsing our website, chances are you will come across the term “managed service provider” or “MSP” more times than you can count, and that’s typically how we would describe our business model. However, we realize that this term might not necessarily mean much to you—at least, not without some context. Today, we want to clarify what MSPs do and how we can revolutionize the way you conduct business.

We work with a lot of businesses, but one in particular may surprise you. Let’s talk about how our services made a certain organization’s critical processes a lot easier to manage during their busiest time of year:

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.