Phantom Technology Solutions Blog

While browsing our website, chances are you will come across the term “managed service provider” or “MSP” more times than you can count, and that’s typically how we would describe our business model. However, we realize that this term might not necessarily mean much to you—at least, not without some context. Today, we want to clarify what MSPs do and how we can revolutionize the way you conduct business.

Have you heard of Log4j? If we asked you a week ago, you almost certainly did not. Now it is dominating headlines as one of the largest cybersecurity risks we’ve ever known, and your business needs to act immediately to make sure you aren’t at risk.

When it comes to your network security, there is a lot your company can do to take it seriously. However, one thing that a lot of organizations neglect is actively monitoring their networks for things that don’t quite make sense. Why is it so important to monitor your network, and how can you make sure that it happens in a way that is proactive for your company?

While it might be terrifying to imagine a scenario in which your business were to suffer a devastating event that threatened its future, you as a responsible business owner must consider any and all possibilities. If you don’t, all of the hard work and investment you have made in your company could be for naught. Technology is one aspect of your company that must be examined with intense scrutiny and prepared for with preventative measures to keep your future secure.

These days, if you are not taking cybersecurity seriously, then you are waiting for something bad to happen that could potentially destroy your business for good. While the number of threats out there has increased significantly over the past couple of decades, so too has the number of powerful security options out there. In fact, one way that you can leverage these solutions to your advantage is to use “self-healing” security software, the concept for which is pretty neat.

Ransomware is such a major problem for computing-dependent organizations that even government agencies are getting involved, equipping businesses and organizations with tools to help themselves identify whether or not they are at risk of these attacks. The most recent addition to this group, the United States’ Cybersecurity and Infrastructure Security Agency (CISA) have made their Ransomware Readiness Assessment, or RRA, available as part of its Cyber Security Awareness Toolset.

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.

Most businesses that have chosen to use managed IT services have found that their technology works better than it did before partnering with their provider. It’s not just a group of people sitting around fixing computers, however, there are some real strategies in place to allow for this to happen. Today we’ll give you a brief overview of the services we offer.